Refund Policy
Refund Policy for BodøFan
Effective Date: 17/03/2024
At BodøFan, we strive to provide our customers with high-quality products and exceptional service. In the event that you are not satisfied with your purchase, we offer the following refund policy:
1. Returns and Refunds:
1.1. Refund Eligibility: You may be eligible for a refund if you meet the following criteria:
You have purchased the item directly from our website, BodøFan.
The item is unused, unworn, and in its original condition.
You initiate the return process within 3 days of receiving the product.
1.2. Non-Refundable Items: Certain items are not eligible for refunds, including personalized or customized products, as well as items that have been damaged or altered after delivery.
2. Return Process:
2.1. Initiating a Return: To request a refund, please contact our customer service team at contact@bodofan.com. You will be required to provide proof of purchase and details about the item you wish to return.
2.2. Return Shipping: You are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.
3. Refund Process:
3.1. Refund Method: Refunds will be issued to the original payment method used for the purchase, unless otherwise specified.
3.2. Processing Time: Once we receive your returned item and confirm its eligibility for a refund, we will process the refund within 7 business days. Please note that it may take additional time for the refund to appear on your credit card statement, depending on your financial institution.
4. Exchanges:
4.1. Exchange Policy: If you would like to exchange an item for a different size or color, please follow the return process outlined above and indicate your preference for an exchange. We will do our best to accommodate your request, subject to product availability.
5. Contact Us:
If you have any questions or concerns about our refund policy, please contact us at contact@bodofan.com. Our customer service team is available to assist you and ensure that you have a positive shopping experience with BodøFan.
By making a purchase on our website, you agree to abide by the terms of this refund policy. We reserve the right to modify or update this policy at any time, so please review it periodically for changes.
Effective Date: 17/03/2024
At BodøFan, we strive to provide our customers with high-quality products and exceptional service. In the event that you are not satisfied with your purchase, we offer the following refund policy:
1. Returns and Refunds:
1.1. Refund Eligibility: You may be eligible for a refund if you meet the following criteria:
You have purchased the item directly from our website, BodøFan.
The item is unused, unworn, and in its original condition.
You initiate the return process within 3 days of receiving the product.
1.2. Non-Refundable Items: Certain items are not eligible for refunds, including personalized or customized products, as well as items that have been damaged or altered after delivery.
2. Return Process:
2.1. Initiating a Return: To request a refund, please contact our customer service team at contact@bodofan.com. You will be required to provide proof of purchase and details about the item you wish to return.
2.2. Return Shipping: You are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.
3. Refund Process:
3.1. Refund Method: Refunds will be issued to the original payment method used for the purchase, unless otherwise specified.
3.2. Processing Time: Once we receive your returned item and confirm its eligibility for a refund, we will process the refund within 7 business days. Please note that it may take additional time for the refund to appear on your credit card statement, depending on your financial institution.
4. Exchanges:
4.1. Exchange Policy: If you would like to exchange an item for a different size or color, please follow the return process outlined above and indicate your preference for an exchange. We will do our best to accommodate your request, subject to product availability.
5. Contact Us:
If you have any questions or concerns about our refund policy, please contact us at contact@bodofan.com. Our customer service team is available to assist you and ensure that you have a positive shopping experience with BodøFan.
By making a purchase on our website, you agree to abide by the terms of this refund policy. We reserve the right to modify or update this policy at any time, so please review it periodically for changes.